Catalyst expects over 3,000 virtual attendees to participate in this year’s ReUp event, with an expanded speaker roster featuring: Customer Success Tech Innovation: How top CS organizations are leveraging technology to scale, drive results, and optimize their customer experience.Ĭatalyst’s first summit in 2021 attracted nearly 2,000 customer success professionals from all over the world, and speakers from some of the top SaaS companies including Slack, Gong, G2, Airtable, and Hoping.Data-Driven Customer Success: How leading CS teams are getting accurate data and translating that data into actions and results.Customer Success in a Down Market: How the CS function can thrive during times of economic uncertainty.The 2022 ReUp Summit will feature content in three distinct tracks: “The ReUp Summit brings together the best minds in customer success to learn from and teach one another to drive positive outcomes.” “In times of economic uncertainty, customer success is more important than ever to contribute to optimum business results,” said Edward Chiu, CEO of Catalyst. The ReUp Summit offers a global digital experience for business leaders to explore key issues and opportunities - including how to leverage customer success in a down market - through expert talks, panels, and fireside chats. Virtual event explores how customer-centric companies can thrive even in uncertain economic timesĬatalyst, the customer success platform of choice for modern SaaS organizations, announced today it will host the 2nd annual ReUp Customer Success Summit on September 27th and 28th, 2022 to provide a forum for collaboration on pressing customer success and retention challenges facing the tech industry.
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